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Trust & Compliance

How The Buy Signal handles your data, the documents you upload, and the NDAs you sign.

The Buy Signal is buyer-side analytical software. We process deal documents solely to help buyers evaluate potential acquisitions, the same purpose permitted under every standard broker NDA. We never sell or share your individual deal data. We may produce de-identified, aggregated market statistics, with an opt-out, designed so that no individual deal is identifiable. Documents are processed under strict data-handling terms with our AI provider, identifying information is stripped from persistently stored data, and original uploads are retained encrypted at rest, behind per-account access controls.

Our data principles

Buyer-side only

The Buy Signal is software you use to evaluate acquisitions. We are not a broker, marketplace, lender, or seller-facing service. We never sell or share your individual deal data. We may produce de-identified, aggregated market statistics, designed so that no individual deal, business, or person is identifiable, and you can opt out before any such use.

Identifying information is stripped before storage

When you upload a document, we strip identifiers (business name, owner names, addresses, phone numbers, emails, and other identifying values) from the structured analysis before saving it to our database. The original values are encrypted with a key your administrator could not use to decrypt them at the database layer.

Raw documents are retained and encrypted

Original uploaded files (PDFs, DOCXs, etc.) are retained so analysis can be refined and you can re-review the source. They are encrypted at rest, locked to your account by row-level security, and only reachable through short-lived signed URLs. You can delete any document yourself at any time.

You confirm your authority to upload when you accept our Terms

When you join The Buy Signal, you accept our Terms and Conditions, which include your representation that you have authority to disclose the documents you upload: a valid NDA carve-out for representatives, written broker consent, or that you accept full responsibility. We record that acceptance as an immutable audit record, and every document you upload is tied back to it.

No model training on your data

Every AI request is made under per-request Zero Data Retention enforcement, and is routed only to model endpoints carrying contractual no-retention terms. The applicable API terms explicitly prohibit using that content for model training. Your deal documents do not become part of any model's knowledge.

Third-party material: a bridge to the source, never a substitute for it

Some of our guidance draws on a library of publicly published podcasts and books about small-business acquisition. We do not own, host, license, or republish any of that material, and we claim no copyright in it. Every word of it belongs to the people who made it. What we do is aggregate what experienced buyers and operators have already said in public, point you to the parts relevant to your deal, and direct you to the original to hear it for yourself.

A summary is a signpost, not a replacement. It cannot carry the caveats, the tone, or the follow-up question the host asked next. We design for the click-through, not against it.

Never present third-party material as our own work or our own research
Name the show, the episode, and the creator behind every claim
Summarize in our own words and never reproduce the transcript
Link out to the original at the exact timestamp, every time
Direct you to the source rather than keeping you on our page

These shows are free, and their creators earn nothing when someone reads a summary of their work instead of hearing it. We tell our users to subscribe to them, follow them, and buy their books. This library only exists because they published first.

The full list of what we cover, with a link to every show, is on the Podcast Library page inside the app. If you make one of these shows and would like it credited differently, added, or removed, email trust@thebuysignal.com and we will act on it.

NDA Addendum Template

When a broker asks you to sign an NDA, you can attach our NDA Addendum to expressly include analytical SaaS tools in the agreement's definition of permitted Representatives. The addendum is short, professional, and ready for the broker to countersign.

Download NDA Addendum (PDF)

Sub-processors

We use third-party services in the categories below to operate The Buy Signal, all of them bound by contract to the data-handling commitments described above. We list them by category rather than by vendor. Customers who need the named sub-processor list receive it under a signed DPA.

ServicePurposeRegion

Models

We use a multitude of foundation models, every one of them accessed under Zero Data Retention (ZDR) enforcement. No prompt or document content is retained beyond the lifetime of the request, and the applicable API terms prohibit using that content for model training. We also run models against one another to check accuracy: a second model reads the same document independently, and figures the two readings disagree on are flagged rather than quietly averaged. Every model we use is built and operated by a United States company, and we do not route customer documents to foreign-hosted models.

Document reading, deal scoring, and Signal Report narrativeUnited States

Database

SOC 2 Type II certified infrastructure. AES-256 at rest, and TLS 1.3 in transit, the current internet encryption standard, which is forward-secret: intercepted traffic stays unreadable even if a key is compromised later. Row-level security isolates each customer's data so that no account can read another's, even with valid credentials.

Authentication, application data, and encrypted file storageUnited States

Servers

TLS 1.3 in transit, forward-secret so captured traffic cannot be decrypted after the fact. Process isolation between deployments. No customer documents are stored on application servers.

Application hostingUnited States

Security controls

The controls below describe how the commitments above are enforced. We state them by control rather than by vendor or implementation.

  • ·Identifier encryption: identifying values are encrypted at the application layer with a key held only by our backend. Anyone with direct database access, including our own administrators, sees ciphertext rather than names, addresses, or contact details. A future version moves to user-derived keys for true zero-knowledge.
  • ·Document transport: uploaded files are transmitted to model endpoints under per-request Zero Data Retention enforcement. No binary content persists at any intermediary or provider beyond the lifetime of that request.
  • ·Data isolation: row-level security policies enforced in the database prevent any account from reading another account's data, even with valid credentials. Isolation is enforced at the data layer, not only in application code.
  • ·Encryption: TLS 1.3 in transit and AES-256 at rest. TLS 1.3 is the current standard and mandates forward secrecy, meaning each session uses a throwaway key, so traffic captured today cannot be decrypted later even if a long-term key leaks. AES-256 is the encryption standard approved for classified government data.
  • ·Backups: Daily automated backups, encrypted, 7-day retention.

Data Processing Addendum (DPA)

Customers who require a signed DPA (typically: funds, family offices, search funders with LPs) can request our standard DPA below. It names each sub-processor individually and incorporates their data-handling terms, including the no-retention terms covering every model endpoint we use.

Email trust@thebuysignal.com to request the DPA.